Carlos Araujo

Building secure and tech solution

About Me

Technical specialist with over 15 years of experience in networking, cybersecurity, video surveillance, and telecommunications. I have led projects in wireless connectivity implementation, security system installations (Paradox, Intelbras), and technical support for educational and governmental institutions across Venezuela, Colombia, Uruguay, and the United States. My approach combines advanced technical skills with team leadership and customer service, delivering innovative and effective solutions. Passionate about optimizing technological infrastructure and staying updated with the latest industry trends.

Key Strengths: Mikrotik and Ubiquiti network configuration, installation of alarm and IP CCTV systems, complex problem-solving.
Languages: Spanish (native), English (advanced, certified by CEVAZ).
Objective: Apply my expertise in dynamic environments to design and maintain secure, efficient technological solutions.

Detailed Information

FM AUTO LLC | Full-time | Sep 2023 – Present | Salt Lake City, Utah, USA

Salesperson

Assist clients in vehicle purchasing, ensuring a seamless and satisfying experience.
Maintain showroom vehicles in optimal mechanical and aesthetic condition, coordinating with experts for inspections and repairs.
Manage client documentation and streamline the sales process for efficiency.
Skills: Customer service, sales process management, attention to detail.

Enhanced Technology Installations | Freelance | Jun 2022 – Sep 2023 | Utah, USA

Installer

Installed audio enhancement systems (amplifiers, speakers, panic buttons, cameras) in schools across Utah, Nevada, Idaho, and Arkansas.
Performed structured cabling for audio and data networks, ensuring aesthetic and functional integration.
Configured portable audio systems for classroom digital screens, enhancing educational environments.
Skills: Audio system installation, network cabling, security camera setup.

Teleimpresores S.A. | Full-time | May 2019 – Nov 2021 | Montevideo, Uruguay

Technical Assistant

- Installed and configured analog, digital, and IP telephone systems (Intelbras, Transtel) for government, military, and healthcare institutions.
- Provided technical support and maintenance for alarm systems (Intelbras, Paradox) and access control systems, ensuring operational reliability.
- Configured video intercoms and fire alarm systems, adhering to strict safety standards.
- Skills: Telephony systems, alarm system configuration, technical support.

Acovanet System Ltda. | Full-time | Sep 2014 – Apr 2019 | Mosquera, Colombia

Support Technician

Designed and implemented internet connectivity infrastructure for schools and municipal offices in Mosquera, using Zentyal and Mikrotik servers.
Administered wireless networks with Ubiquiti UNIFI and DD-WRT, ensuring reliable service for educational and governmental facilities.
Conducted maintenance on computers, racks, and servers, and performed occasional lab cabling to optimize connectivity.
Key Achievement: Enabled internet access for multiple schools, including I.E. Antonio Nariño and Mayor de Mosquera, improving educational resources.
Skills: Network administration, server maintenance, wireless connectivity.

M&G WiFi C.A. | Full-time | Jan 2003 – Sep 2014 | Maracaibo, Venezuela

Telecommunications Technician

Led the deployment of wireless and wired internet networks in underserved areas, such as Los Modines, using Ubiquiti and Mikrotik equipment.
Installed and oriented antennas, configured client devices, and managed structured cabling to maintain aesthetic standards.
Directed a team of four to expand connectivity to neighboring communities, significantly increasing service coverage.
Key Achievement: Pioneered wireless internet access in a previously unserved residential complex, enhancing community connectivity.
Skills: Wireless network deployment, team leadership, Mikrotik configuration.

XP System C.A. | Part-time | Apr 2010 – Jan 2011 | Maracaibo, Venezuela

Sales Representative

- Sold computers, printers, and tech accessories at Galerías Mall, providing expert advice on compatibility and installation.
- Managed invoicing and customer interactions, ensuring high satisfaction and repeat business.
- Skills: Technical sales, customer service, product consultation.

Education and Certifications

Specialized certifications in networking, security, and telecommunications from globally recognized institutions.

MAS-ROS: Mikrotik Administration Specialist - Introduction to MikroTik RouterOS and RouterBOARD
Academy Xperts | 8 hours | Oct 25-26, 2018 | Certificate: 1401OC181025003
Fundamentals of Mikrotik router configuration and network management.
NAE-TCP-A01: Network Administration Engineer - Introduction to TCP/IP Architecture
Academy Xperts | 8 hours | Dec 21-22, 2017 | Certificate: 1801OC171222001
Principles of TCP/IP architecture applied to network administration.
CISCO CCNA Routing and Switching: Routing and Switching Essentials
Latin American Networking School, Maracaibo | 6 weeks | Nov 2017
Configuration and management of LAN/WAN networks using Cisco equipment.
CISCO CCNA Routing and Switching: Scaling Networks
Latin American Networking School, Maracaibo | 6 weeks | Nov 2017
Design and optimization of scalable networks for enterprise environments.
CISCO CCNA Routing and Switching: Connecting Networks
Latin American Networking School, Maracaibo | 6 weeks | Aug 2017
Implementation of advanced network interconnection technologies.
Get Connected
Cisco Networking Academy | 30 hours | Mar 2021
Introduction to digital skills and connectivity fundamentals.
Certification in Advanced IP CCTV Systems
Intelbras ITEC | 2 hours | São José, Brazil | Oct 2021
Configuration of advanced IP video surveillance systems.
CSDVM: Certification in AI Video Monitoring Software Defense
Intelbras ITEC | 16 hours | São José, Brazil | Oct 2021
Implementation of artificial intelligence in video monitoring systems.
How to Configure Artificial Intelligence in IP Cameras
Intelbras ITEC | 2 hours | São José, Brazil | Oct 2021
Setup of IP cameras with AI functionalities.
Beginners in Intrusion Systems
Intelbras ITEC | 1 hour | São José, Brazil | Oct 2021
Fundamentals of intrusion detection systems.
Technician in IP CCTV Systems
Intelbras ITEC | 4 hours | São José, Brazil | Oct 2021
Installation and maintenance of IP video surveillance systems.
Data Network Technician
Carlos Slim Foundation | Mexico City, Mexico | Jun 2019
Design and implementation of data networks for efficient connectivity.
Installation of Paradox Alarm Systems
Proteger | 6 hours | Maracaibo, Venezuela | May 2009
Configuration of Paradox alarm systems for residential and commercial security.
LAN Network Administration
CEDIC | 16 hours | Maracaibo, Venezuela | Apr 2004
Management and maintenance of local area networks.
LAN Network Installation
CEDIC | 16 hours | Maracaibo, Venezuela | Apr 2004
Design and implementation of structured cabling for LAN networks.
Technical Specialist in Computer Assembly and Repair
Analan System | 6 months | Maracaibo, Venezuela | Jun 1999
Computer hardware repair and maintenance.
5th National Free Software Congress
GNU/Linux (GLOVE) | 16 hours | Maracaibo, Venezuela | Apr 2009
Exploration of open-source software solutions for technological environments.
English
Centro Venezolano Americano del Zulia (CEVAZ) | 304 hours | Maracaibo, Venezuela | 2000
Advanced proficiency in English for professional settings.
Gospel Teaching
The Church of Jesus Christ of Latter-day Saints | 36 hours | Maracaibo, Venezuela | Sep 2000
Development of leadership and communication skills in community settings.

Technical Skills

Network Configuration (Mikrotik, Ubiquiti): Advanced (80%)
Expertise in configuring Mikrotik RouterOS and Ubiquiti AirControl/UNIFI for wireless and wired networks.
IP CCTV and Video Surveillance (Intelbras): Advanced (85%)
Installation and configuration of AI-enabled IP cameras and monitoring systems.
Cisco Networking (CCNA): Advanced (80%)
Proficient in routing, switching, and network scaling with Cisco technologies.
Alarm and Access Control Systems (Paradox, Intelbras): High (80%)
Setup and maintenance of anti-theft, fire alarms, and access control systems.
Structured Cabling and Network Installation: High (85%)
Design and implementation of LAN and wireless network infrastructure.
Computer Hardware Repair and Assembly: Medium (90%)
Experienced in assembling and troubleshooting computer systems.
Zentyal and DD-WRT Server Administration: Medium (65%)
Management of servers for network monitoring and connectivity.
English (Technical Communication): Advanced (90%)
Certified proficiency for professional and technical documentation (CEVAZ, 304 hours).

Soft Skills

Team Leadership: High
Led diverse teams in Colombia and Venezuela, managing logistics and training for optimal performance.
Customer Service: Advanced
Delivered exceptional client support in sales and technical roles, ensuring satisfaction.
Problem-Solving: High
Resolved complex technical issues in networking and security systems efficiently.
Communication: High
Strong verbal and written skills in Spanish and English, developed through community outreach and client interactions.
Time Management: High
Effectively prioritized tasks in high-pressure environments, such as missionary work and technical deployments.

If you need more information you can write me at [araujo@carlosdnet.com]

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