I am a technician specialized in technical support and IT infrastructure, with a robust background in dynamic and diverse environments. My experience ranges from installing and administering complex networks to implementing advanced security systems.
Network & Connectivity:
Installation and administration of wired and wireless computer networks.
Configuration and administration of routers, switches, and access points (Mikrotik, Ubiquiti, Cisco).
Security Systems:
Installation and configuration of early fire detection systems.
Security cameras (CCTV).
Motion detectors and access control systems.
Telecommunications:
Installation and configuration of telephone centrals.
Installation of sound amplifiers in schools and event settings.
General IT Support:
Troubleshooting and resolving technological issues.
Experience working in high-traffic environments (public events, schools) as well as isolated offices.
Currently, I work as a salesperson at a used car dealership, where I also assist with various tasks to ensure vehicles are in optimal condition for sale. I've had the opportunity to lead staff from diverse nationalities, cultures, and age ranges, complementing my technical profile with strong management and communication skills.
Salesperson | September 2023 – Present
Managed the end-to-end sales process for used vehicles, focusing on customer engagement and transaction completion.
Ensured vehicles were sales-ready by conducting comprehensive mechanical and aesthetic checks.
Coordinated and negotiated with external specialists (e.g., mechanics, detailers) to prepare cars for sale, ensuring quality and efficiency.
Cultivated effective interactions with diverse individuals to facilitate successful sales outcomes.
Audio Systems Installer | June 2022 – September 2023
Installed comprehensive audio enhancement systems in K-12 schools across multiple U.S. states, including Utah, Nevada, Idaho, and Arkansas.
Specialized in wiring and setting up audio amplifiers, speakers, and microphones for classroom environments.
Ensured optimal functionality of audio equipment, primarily utilizing the Audio Enhancement brand.
Technical Support Specialist | May 2019 – November 2021
Provided on-site technical service for traditional and IP telephone centrals, including Intelbras and Transtel brands.
Managed comprehensive tasks such as configuration setup and verification, wiring, and resolving communication, operational, and configuration issues.
Supported diverse clients, including government institutions, public sector organizations, and private companies.
Installed and maintained various security systems, including:
Intrusion alarm systems
Access control systems
Video doorbell systems
Fire alarm systems
Prepared technical budgets for clients as needed, demonstrating project scope and cost assessment.
Founding and solving technological problems you can experience
My continuous learning and professional development are reflected in the following areas of expertise:
Network & Connectivity
CISCO CCNA Routing and Switching:
Connecting Networks
Scaling Networks
Routing and Switching Essentials
LAN Administration:
Local Area Network (LAN) Administrator
LAN Networks Installation
MikroTik Administration:
MAS-ROS: MikroTik Administration Specialist - Introduction to MikroTik RouterOS and RouterBOARD
Network Architecture:
NAE-TCP-A01: Network Administration Engineer - Introduction to TCP/IP Architecture
Data Networks Technician
Security Systems & Video Surveillance
Advanced IP CCTV Systems:
Certification on Advanced IP CCTV Systems
IP CCTV Systems Technician
Artificial Intelligence (AI) Video Monitoring:
Software Defense AI Video Monitoring Certification
How to Configure Artificial Intelligence on IP Cameras
Intrusion & Access Control Systems:
Introduction to Intrusion Systems
Paradox Centrals Installation
Access Control Systems
Computer & Hardware
Technical Specialist in Computer Assembly and Repair